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Posts: 1
Registered: ‎06-29-2021

Lost TV remote

Hello. I lost my tv remote. It's for an insignia NS40D420NA18.


I'm running the TV for a monitor on my computer, as it's big and works well with it. I have no other options.


But when I switch on my tv for my monitor, the picture stretches accross the screen out of range, and my mouse will dissapear off the sides of the TV. I want to adjust the monitor so it fits the screen, but the tv itself has only 1 button with 1 function: Power on and off.


What do I do? The remote is not with me, it's burried under a bunch of boxes in the storage that I am not currently allowed to access until we rent another house. I am trying remote tv options, but not sure if they will work. I also don't know what universal remote will work with my tv, as I don't have the finances to just spend on dozens of remotes.

Posts: 18,491
Topics: 3,254
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Registered: ‎09-29-2008

Re: Lost TV remote

Welcome to our community, bnthomason.


You should be able to adjust how your desktop appears on your TV by adjusting the computer settings. Many computers include a software tool for the graphics card that should allow you to make any needed tweaks to your desktop dimensions.


Alternatively, for assistance acquiring a replacement Insignia remote control for your TV, I recommend contacting Insignia Support at (877) 467-4289 for assistance troubleshooting your tablet.


I hope this helps. If you have additional questions or concerns, please be sure to let us know.

John|Social Media Specialist | Best Buy® Corporate
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