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Posts: 1
Registered: ‎03-20-2020

Insignia will not reset

Small insignia fire tv will not reset and is stuck on choose your language. There are mo manual channel or vplume keys and the remote does nothing. How do I proceed?
Posts: 7,191
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Registered: ‎12-23-2016

Re: Insignia will not reset

[ Edited ]

Hi, rodande,

 

Welcome to our community. I'd be happy to see if I can help troubleshoot this for you.

 

First, you'll want to try unplugging the television for about the minutes, then plugging it back in, and trying again. That may allow you to reset it.

 

If that does not work, please get back to me with the model number from the television and I'll see if I can provide any additional troubleshooting.

 

Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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