Add Product

Search Results:

Reply
New Member
Posts: 2
Registered: ‎03-04-2021

Insignia tv

Hi,
My tv isn’t turning all the way on. If I press the on button it clicks like it’s going to come on but nothing happens and the screen is the same as when it’s off. Usually the red light flashes a few times while it’s turning on but that isn’t happening I guess. It just goes off. When this happens I can’t turn the tv off either. Randomly I can get it to work. Anyone have any idea what maybe causing this? I tried the reset where you hold the power for 60 seconds like 10 times and it’s not doing anything. Thank you for any help!
Highlighted
Posts: 278
Topics: 1
Kudos: 36
Solutions: 18
Registered: ‎11-29-2016

Re: Insignia tv

Hello there, Lin4,

 

Welcome to our Community!

 

Provide the model number of your TV. In the meantime, do a power cycle by unplugging the TV for several minutes before powering it up and see if this resolves.

Andy|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.
New Member
Posts: 2
Registered: ‎03-04-2021

Re: Insignia tv

Thank you. I’m trying to not have to buy a new tv. If it can be fixed cheaper than buying a new one. I would be happy. I will get the model number. I have done that a bunch of times. It worked the first time but now it’s not working.
Posts: 278
Topics: 1
Kudos: 36
Solutions: 18
Registered: ‎11-29-2016

Re: Insignia tv

Looking forward to that. In my own experience buying a new one would be more economical unless it's under a protection plan.

Andy|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.