03-04-2021 11:12 PM
03-05-2021 10:54 AM
Hello there, Lin4,
Welcome to our Community!
Provide the model number of your TV. In the meantime, do a power cycle by unplugging the TV for several minutes before powering it up and see if this resolves.
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03-05-2021 12:40 PM
03-05-2021 02:01 PM
Looking forward to that. In my own experience buying a new one would be more economical unless it's under a protection plan.
![]() | ![]() ![]() ![]() As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support. | ![]() | ![]() |