07-17-2020 09:25 AM
07-23-2020 01:11 PM
Welcome to our community, Heinenborg.
It's sounds like you've been pretty methodical in setting up your new TV and sound bar. Given that you've followed the provided instructions, I recommend contacting Insignia Support at (877) 467-4289 for assistance troubleshooting your home theater setup in real time.
Please know I regret any inconvenience this may represent. Thank you for writing to us.