11-15-2019 08:34 PM
11-16-2019 10:23 AM
Hi there, BriannaT,
It sounds like you're describing quite a strange issue! I am glad to hear that you have already tried some great steps such as power cycling the TV.
Without the TV turning on further, it can be difficult to troubleshoot additionally here on our forums. That said, we have a team of experts standing by that would love to assist however they are able. Please reach out to Insignia Support (877) 467-4289 for assistance with this.
We hope that you are back to enjoying that TV in no time!