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Mariah-BBY
Retired: Social Media Specialist
Posts: 7,326
Topics: 161
Kudos: 190
Solutions: 326
Registered:
11-30-2015
Hello scm816,
Thanks for posting to our community with your question regarding your Insignia remote. I’m sorry to hear that it’s not working as expected. I’d be happy to see if I can point you in the correct direction.
Have you attempted to reprogram your remote? You may need do so. Please let me know if reprograming it doesn’t resolve the issue and we’d be happy to see how we can help you further.
Respectfully,
 | Mariah|Social Media Specialist | Best Buy® Corporate Give Kudos if you like this post or Accept as Solution if it answers your query! | | |
