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Posts: 2
Registered: ‎10-01-2019

Insignia ns-50df710na19 sound issue

My TV was working perfectly fine last night. I turned it off and went to work today and now my sound wont work at all. I go to settings and sound options arent even available, cant choose tv speakers option at all. I factory reset my whole tv and still nothing. Getting very frustrated.
Posts: 7,326
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Registered: ‎11-30-2015

Re: Insignia ns-50df710na19 sound issue


Welcome to our community! Thank you for sharing that your TV is having some issues with the internal speakers. I understand how much of an issue that could be.


We’d recommend reaching out to our support teams at (877) 467-4289. They’d be best positioned to assist you further. It sounds like general troubleshooting steps didn’t resolve this matter. You’re welcome to share an update with us though after giving our support team a call!



Mariah|Social Media Specialist | Best Buy® Corporate
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