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Posts: 1
Registered: ‎03-27-2020

Insignia fire tv wifi connection

I have purchased this tv lass than a week back. It functioned well in the first day. Then it wont play any online content. I got my wifi connection checked and the problem is persisting. It shows that it is connected to 5 GHz wifi connect and i have a 300 mbps downloading speed wifi but I cannot stream anything.Please help.
Posts: 7,188
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Registered: ‎12-23-2016

Re: Insignia fire tv wifi connection

[ Edited ]

Hi, meghal,

 

Welcome to out community. I use my TV for streaming way more often than I do for watching actual television, so I can see how this would be a pain.

 

Please try power-cycling your router by unplugging it for a few moments and then plugging it back in. After doing that, disconnect and reconnect the television to the network. 

 

Please let me know if that helps. If it doesn't, please get back to me with your TV's model number. 

 

Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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