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Posts: 1
Registered: ‎02-03-2020

Insignia TV won't stay off and then turns off temporarily any time I use a remote

My Insignia TV kept turning back on after being turned off.  Anytime I try to use either the insignia remote or the ATT Uverse remote, the tv turns off briefly and then turns back on but won't let me do anything. 

 

Things I have tried:

 

1.  Taking out Insignia remote batteries, pressing all remote buttons and then putting in new batteries. 

 

2.  Unplugging TV for a while and plugging back in.

 

3.  Unplugging TV, holding power button on TV for one minute and then plugging back in. 

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Posts: 7,064
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Registered: ‎12-23-2016

Re: Insignia TV won't stay off and then turns off temporarily any time I use a remote

Hi, ssnodgrass,

 

Welcome to our community, and thank you for reaching out. I appreicate your patience in awaiting this reply.

 

Please reach out to Insignia support at (877) 467-4289 for support on this. They'll help you troubleshoot that remote issue and let you know what optiosn we have for getting it working.

 

Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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