02-03-2020 05:31 PM
My Insignia TV kept turning back on after being turned off. Anytime I try to use either the insignia remote or the ATT Uverse remote, the tv turns off briefly and then turns back on but won't let me do anything.
Things I have tried:
1. Taking out Insignia remote batteries, pressing all remote buttons and then putting in new batteries.
2. Unplugging TV for a while and plugging back in.
3. Unplugging TV, holding power button on TV for one minute and then plugging back in.
02-18-2020 02:55 PM
Welcome to our community, and thank you for reaching out. I appreicate your patience in awaiting this reply.
Please reach out to Insignia support at (877) 467-4289 for support on this. They'll help you troubleshoot that remote issue and let you know what optiosn we have for getting it working.