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Posts: 1
Registered: ‎09-19-2019

Insignia TV visual problems

My Insignia TV is flashing gray boxes/all visuals are replaced by vertical gray lines. Is it broken beyond repair or can it be fixed?
Posts: 6,972
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Registered: ‎11-30-2015

Re: Insignia TV visual problems

Game97,

 

Welcome to our community! We appreciated your post requesting our advice on your TV. Noticing some vertical lines on your set usually doesn’t equal good news.

 

It does sound like the issues you’re experiencing would one of the major internal components inside of the TV, if no physical damage is present. We’d highly recommend giving us a call at (877) 467-4289 as our support teams would be best positioned to discuss this further with you. Our teams at the number above would be able to provide some in the moment troubleshooting in addition to helping you pin-point the issue.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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