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Registered: ‎10-03-2018

Insignia TV speaker muffled and crackly please help!

I have a black insignia model ns-lcd26a tv. While I was watching it the sound went from normal to muffled and crackly and hasn’t come back. Is the speaker blown? Can it be fixed? Thank you!
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Registered: ‎09-29-2008

Re: Insignia TV speaker muffled and crackly please help!

Hello DeniseK,

 

Welcome to our community.

 

If you haven't already done so, I'd recommend power-cycling your TV by turning it off and unplugging it for several minutes. This should serve to reset the TV hardware.

 

If the problem persists, your TV will likely need repairs. You can pursue service by carrying your TV in to your local Geek Squad. You may schedule an appointment by visiting We're Here to Help and selecting "Make a Reservation" under "Getting Help is Easy." As your TV warranty has elapsed, repairs would be available at your cost.

 

I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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