08-10-2018 03:17 PM
I just purchased a Insignia TV. I went through the on screen instructions. The Insignia remote won't change channels. But it does change volumn. My Frontier remote won't change volumn. But it does change chnnels. What can I do ?
08-10-2018 06:06 PM
Hello, edandcarolsmith, and welcome to our community.
Thanks for choosing to purchase your new Insignia™ TV at Best Buy. I'm sorry to hear your remote doesn't seem to be working fully. Can you please reply with the model number of both your TV, as well as your Frontier remote, so I can better assist?
|Sam|Retired Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!