12-08-2022 08:14 PM
12-09-2022 12:54 PM
Hey there, Jnaziki,
Welcome to the Forums! We appreciate you taking the time to contact us here. I know it's a bummer when something goes wrong with your TV. I'd be happy to assist you where I can. Would you kindly send a Private Message via the blue button near my signature and include your name, phone number, and email? I'd like to pull the purchase and so I have a clear view of what your options are.
|Meghan|Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.