03-11-2021 03:38 PM
My son's Insignia - 50” Class LED 4K UHD Smart Fire TV Model No.: NS-50DF710NA19 stopped working with the Youtube app. The message we're receiving is "Youtube is no longer supported on this device". From the little research I did, it seems that maybe the firmware needs to be updated? However I couldn't find any update to download to even try that route. Help! Thanks!
03-11-2021 05:51 PM
03-12-2021 11:32 AM
We have two insignia tv's that were affected by the lose of the youtube app yesterday. One has now come back on just fine. The other is stuck in the midst of trying to reinstall the app. It is stuck on the "Choose the language you prefer" screen and just keeps beeping every few seconds. We have unplugged, waited 10 seconds, and it still will not change the screen. What can we do to get it to reboot and get off of that screen? If we close it down it will come back with the three screens of Fire TV logos and then go straight to the screen it is stuck on? Please help. Thank you.