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Posts: 1
Registered: ‎09-08-2019

Insignia TV forcing broadcasts in Spanish. NS-40D510NA19

I figure I try here before sending the TV back in pieces. Certain broadcasts, mainly NFL games are being forced in Spanish. The only TV in the house, using the same antenna I had with my old TV and never came across this nonsense before, didn't know it was possible. The commercials are in English and the settings are greyed out with English 1 selected. Only happening now during the NFL game on Fox. This is not a broadcast issue, it's definitely the TV. I reset to default settings and did the channel scan over and over again.
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Registered: ‎11-30-2015

Re: Insignia TV forcing broadcasts in Spanish. NS-40D510NA19

Hello, cinco312,

 

Welcome to our community! Discovering that your favorite games are in a different language that you didn’t set it to could be an issue. Thank you for reaching out to us for our advice.

 

Can you please share how you’re resetting the TV factory settings? Where did you purchase your TV at? We’d be happy to see what further troubleshooting options or setting we can assist you with.

 

Respectfully,

 

Mariah|Social Media Specialist | Best Buy® Corporate
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