04-19-2019 10:52 AM
Insignia TV closed cationing keeps coming back; how do I turn it off, and stay off ? ?
Keeps coming back after a couple of minutes after pressing CCD on the remote.
04-19-2019 12:23 PM
Go into the settings menu itself and turn them off.
04-20-2019 12:45 PM
Hi there, SDkid605, and happy Saturday!
I personally like to use closed captions when watching TV so that I can better understand the on-screen dialogue, particularly when the characters are speaking quietly or have foreign accents. I can see why you may not want them on-screen though, and @bobberuchi has offered a good starting point for you to move forward. If you would like to reply with the model number of your Insignia™ TV, I would be happy to see if I can provide you with more precise troubleshooting steps.
Thanks for posting,
|Sam|Retired Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!