Televisions & Home Theater Accessories

[KarenHuntley1]

Hi there, My Insignia TV, model number NS-40D420NA20 Rev.A didn't come with a remote, and so we are trying to use a universal remote that we already have. We can program the remote to turn the tv on and off, and that's it. It won't do anything else on the tv. We currently can't get past the Choose Your Menu Language screen. The only button on the tv, itself, is the power button, and we are losing our minds over it. Lol. We have even tried hooking up our DVD player to it to see if we can bypass the controls through that, and that didn't work. Can anyone tell me how to make the Eastlink Maestro Universal Remote make our tv work? We recently had a house fire and flood, so our usual tv is down for the count, and my two kids have pneumonia, so a functioning tv would be extremely helpful, right now.

[John-BBY Social Media Specialist]

Welcome to our community, KarenHuntley1.

I looked up remote control support for Eastlink and it seems that there are few programming options for their universal remote controls. A more advanced universal remote may be required to control additional features of your new Insignia TV.

Please bear in mind the only remote control guaranteed to work with the TV is the one that ships with it in the box. In this case, since there was not one included, I recommend contacting Insignia Support at (877) 467-4289 for assistance acquiring a remote control compatible with your TV.

I hope this helps. Thank you for writing to us.

[KarenHuntley1]

Thank you, for you help. I suppose I will be calling their support. I appreciate your help.