Televisions & Home Theater Accessories

[cpinge]

My mother in law is in her 90s and has some cognitive impairment.  She is frequently confused by the power-up menu that requires her to press the select button and instead changes the input.  Then, she calls me because her TV "isn't working."  I end up driving over to her house to fix her TV once a week.

Ideally, I could make this easier for her by disabling the menu entirely and just playing HDMI 1 when the TV is turned on, bypassing the input selection.  

Is such a thing possible?

The TV has a model number of: {removed per forum guidelines}

MFD 18H21X Rev A
8/2018

As she doesn't stream or use a computer, she has no internet -- so the firmware/software is likely still what it was manufactured with.

While normally, I might appreciate advice such as "get a Harmony remote" to skip the menu for her, in this case teaching her to use a new remote has already failed.  She has a pile of paper where she's made notes about this, but forgets she has them.  She understands power on/off, channels and volume -- but doesn't grasp or remember much else.  So, I need the TV to just play HDMI 1 when it turns on -- not present any choices.  Ultimately, I need a dumb TV with no input selection that forces interaction like it is currently.  If this TV can't do that, I will look for a TV that does.

Thanks!

[Andy-BBY Social Media Specialist]

Hello, cpinge,

Thanks for checking in with us.

The model number you provided is not valid. Insignia TV model number should begin with the letters NS.

Looking forward to an update!

[cpinge]

Ah, I saw the printed area and assumed that's what you needed.  I do see NS-39DF510NA19 also on the label.

[Andy-BBY Social Media Specialist]

Got it. This TV has a power on option which can be set by going to:

Home > Settings > Display & Sounds > Power On and select Last Input.

However, for this feature to work, the TV must have the latest update. You can try to use your phone to run the updates.

I hope this helps!

[cpinge]

I will give that a shot, thank you, Andy!

[Andy-BBY Social Media Specialist]

You're very welcome.

Take care!