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Posts: 9
Registered: ‎07-14-2018

Insignia Roku NS-32DR310NA17 remote

I have the 32” insignia Roku tv and the remote does not have voice. A Roku video indicated that even if your remote does not have voice you can download the Roku app and use voice on your phone. I tried that and it still doesn’t work. Does this insignia not have voice as a feature?
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Registered: ‎11-30-2015

Re: Insignia Roku NS-32DR310NA17 remote

Hi Waterfordjudy,

 

Thank you for question! Using the voice features can certainly be easier when searching for a specific title. I’m sorry to hear that your TV may not be responding as it should be to the remote application on your phone.

 

Have you checked out Roku’s “How to Guide”? You’re welcome find it here. Your TV should work with the voice commands. I highly recommend uninstalling the ROKU app on your smart device, and reinstalling it if you continue to have issues. Please let us know if you have any further questions.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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