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Registered: ‎07-12-2018

Insignia Roku Lost Remote - No buttons, really?

So my remote died and I really don't want to have to go buy another one since I'm moving in 2 weeks and won't need the TV anymore but apparently...there are no buttons to be found on this Television so I can't use it. I was able to download a Roku app and use my phone as the remote for awhile but when the television powered itself and I had to turn it back on it went straight to the  "Let's Get Started!" page, which I obviously can't navigate because...There. Are. No. Buttons. On. The. TV.

 

Is there any solution to this incredibly ridiculous situation or should I just throw the thing away? 

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Registered: ‎09-29-2008

Re: Insignia Roku Lost Remote - No buttons, really?

Hello whatajoke18,

 

Welcome to Community@Insignia!

 

The short answer is, you'll require some sort of remote to use the TV, whether a replacement Insignia remote or a universal one. That said, I'll be happy to look into this for you if you will please reply with your TV model number.
 

John|Social Media Specialist | Best Buy® Corporate
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Visitor
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Registered: ‎04-01-2012

Re: Insignia Roku Lost Remote - No buttons, really?


@b21001 wrote:

So my remote died and I really don't want to have to go buy another one since I'm moving in 2 weeks and won't need the TV anymore but apparently...there are no buttons to be found on this Television so I can't use it. I was able to download a Roku app and use my phone as the remote for awhile but when the television powered itself and I had to turn it back on it went straight to the  "Let's Get Started!" page, which I obviously can't navigate because...There. Are. No. Buttons. On. The. TV.

 

Is there any solution to this incredibly ridiculous situation or should I just throw the thing away? 


   Insignia TVs are now being designed without local control buttons, that is, controls on the TV itself. My Insignia 32D220NA18 32" set  has no buttons either, except a power/input button just below the screen. The Roku app will allow you to use a smartphone or tablet to control your TV, but if you want a true remote you will have to use a universal remote control unit, such as an Insignia remote or a third-party controller. Universal remotes are available at discount stores for very reasonable prices, and at the Insignia Partstore.

 

   I hope this helps.