07-07-2020 02:19 PM
Today my TV went dark. I checked all of my connections, event plugged in a different TV which works off the cable / HDMI etc. Really disapointing since its only 2+ years
07-08-2020 09:28 AM
Thanks for joining our community. I’m sorry to hear that your television has gone dark.
If you bring a flashlight up close to the television, can you better see the picture on the screen? If so, that’s likely a backlight that’s gone out.
You’ll want to call Insignia support at (877) 467-4289 to see what troubleshooting or repair options may be available.
07-08-2020 02:49 PM
Thanks for trying that. As I said, that indicates a backlight issue.
Please give Insignia Support a call to see what options there are for this.