Televisions & Home Theater Accessories

[cameronfoley]

My tv turns up the volume on its own and when I go into the menu it flips through the tabs in there as well. Anyone know what I can try?

[hockeycanuckjc Community Veteran]

You can find some troubleshooting documents here: https://www.insigniaproducts.com/pdp/NS-40D420NA18/5712321

About your issue, is it possibly a defective remote?

Click on the support tab on the link above and go to the bottom in the PDF document in the user manual.

Since this is a Best Buy brand you also have the option of taking it to the Geek Squad to learn about your repair options

[John-BBY Social Media Specialist]

Welcome to our community, cameronfoley.

Our friend hockeycanuckjc offers some good advice.

The kind of behavior you've described can sometimes be the result of a misbehaving remote control. Try this: remove the batteries from the remote, press all of its buttons, then install new batteries. Remarkably, this will often correct most remote control issues.

If the problem persists afterward, I recommend contacting Insignia Support at (877) 467-4289 for assistance troubleshooting your TV in real time.

I hope this helps. Thank you for writing to us.