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Posts: 1
Registered: ‎08-25-2018

Insignia Model NS-P42Q-10A Picture Issue

We have the 42" Insignia NS-P42Q-10A and we just hooked up a Roku Player and trying to watch You Tube TV.  The picture is way too large and I have tried the zoom function it is not helping at all.  Can someone help with this?

 

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Registered: ‎11-30-2015

Re: Insignia Model NS-P42Q-10A Picture Issue

Hello scm816,

 

Thank you for joining our community for some advice on your 42” Insignia TV. Connecting a streaming device is a great way to get some more life out of your TV. I’m sorry to hear that you’re having some aspect ratio issues. I’d be happy to see if I can help point you in the correct direction.

 

Which Roku did you purchase, and how do you have connected? Have you tried the following other ratios in the menu settings?  

 

Menu > Picture > Picture Options > Size: 16:9, Zoom1, Zoom2, Wide Fit, 4:3, Screen Fit.

 

I’d try any of the following options, and choose the one that fits the best. I look forward to your reply.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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