Add Product

Search Results:

Reply
New Member
Posts: 1
Registered: ‎02-22-2022

Insignia Firetv screen black

I was streaming last night and in the middle of what i was watching the screen went black. I still have sound but no picture. I tried power cycling and it hasn’t helped. Any idea how to fix this, short of throwing the whole thing out the window?
Highlighted
Posts: 80
Topics: 3
Kudos: 7
Solutions: 3
Registered: ‎11-03-2021

Re: Insignia Firetv screen black

Hey there, Snips01968,

 

I am glad to see you are joining us here on our community forums. However, I wish it weren’t because you were having issues with your TV. Hopefully we can take a look at some options.

 

First, we would want to see if you have any type of protection or are within a return/manufacturer date.

 

To get started, please private message me your:

 

full name

phone number

email address

order number

 

Best regards,

Kayden|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!