Televisions & Home Theater Accessories

[Snips01968]

I was streaming last night and in the middle of what i was watching the screen went black. I still have sound but no picture. I tried power cycling and it hasn’t helped. Any idea how to fix this, short of throwing the whole thing out the window?

[Kayden-BBY Social Media Specialist]

Hey there, Snips01968,

I am glad to see you are joining us here on our community forums. However, I wish it weren’t because you were having issues with your TV. Hopefully we can take a look at some options.

First, we would want to see if you have any type of protection or are within a return/manufacturer date.

To get started, please private message me your:

full name

phone number

email address

order number

Best regards,