12-03-2019 07:32 PM
12-04-2019 08:51 AM
Thanks for joining our community. I know how important it is to be able to have your TV connected tot he internet, so I'd like to see if I can help out here.
Thanks for taking the troubleshooting step of resetting the television. Even though other devices are working, you'll also want to try to power cycle your router. That will often fix issues like this. Please let us know if it doesn't help.
05-06-2020 05:38 PM
05-06-2020 06:01 PM
05-07-2020 09:14 AM
Thanks for joining our community. I'm sorry to hear that you're having Wi-Fi issues on your new TV.
If the above troubleshooting didn't help, your next step will be to call Insignia support at (877) 467-4289. They will see what support can be offered, and let you know your options.