03-09-2022 06:30 AM
03-09-2022 08:01 AM
Hello, and welcome to our online community!
Thank you for posting on our forums regarding your experience. Having trouble with television settings is not ideal. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. I will need to verify some information, could you please send me a private message that includes your:
Customer Service Pin (located bottom of receipt) or Order Number for television
Model Number of television
I'll keep an eye out for your message.