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Posts: 1
Registered: ‎12-03-2020

Insignia Fire TV edition 4k ultra HD FREEZING

Just took this out of the box and setup- it’s frozen 3 times and all I could do was unplug. This won’t be feasible once it’s plugged in behind the mount.

I choose an app or turn channels on live tv, back out of an app- it freezes.
Posts: 18,491
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Registered: ‎09-29-2008

Re: Insignia Fire TV edition 4k ultra HD FREEZING

Welcome to our community, TKat.


For this issue, I recommend contacting Insignia Support at (877) 467-4289 for assistance with troubleshooting your TV in real time.


I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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