07-23-2022 01:37 PM
Solved! Go to Solution.
07-23-2022 04:07 PM - edited 07-23-2022 04:11 PM
Welcome to Best Buy Forums. I've located some resources to try to assist you with the issue you are having with the Fire TV remote.
Here is a support page directly from Insignia regarding this model number. It's possible that you may need to program the remote with the appropriate code. A helpful guide for this can be found here.
If you are still unable to resolve the issue using the resources above, I would suggest reaching out to the Manufacturer (Insignia) directly.
Hope this helps!
|Ravi|Senior Social Media Specialist | Best Buy® Corporate|
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