01-30-2022 10:35 AM
Last November I bought my elderly Mother an F20 NS-24DF310NA21 Insignia TV for her assisted living facility. During a recent visit I noticed that upon powering on, it always requires her to select an input option. She only has antenna channels available and is unable to change the input because it is confusing for her. Is there a way to have the television automatically default to the antenna input upon powering on, so that all she has to do is change channels on the remote?
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01-31-2022 06:24 AM
Double check it in settings.
There should be a setting to set for input method.
set it to Antanna and then run a search.
If that had not been done before that could be why it is asking on start up.
01-31-2022 07:39 AM
A scan would be a good idea since channels do move frequencies from time to time.
01-31-2022 10:23 AM
Thanks for the suggestions. I have completed a channel scan previously and recieve about twenty channels. I'm just trying to get rid of the additional first step of having to select the input.
02-07-2022 05:43 AM
I received a reply to an email from customer service.
1.- Go to the Home Screen on your TV.
2.- Scroll over to the Gear Icon.
3.- Once you're on the TV settings menu, find the option that says "Display & Sounds".
4.- Go over the the option that says "Power on" and then select "Last Input".
The TV needs to be previously on the desired input before turning it off.