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New Member
Posts: 4
Registered: ‎07-10-2022

Insignia 55 smart stays black when powered on then

It flashes on for a millisecond when powering off -- main board has been replaced but did not fix issue any other thing I can do ?
Social Media Specialist
Posts: 244
Registered: ‎11-08-2021

Re: Insignia 55 smart stays black when powered on then

[ Edited ]

Hello Kinger95, 

 

Thanks for joining our forum. This community you'll find helpful and friendly staff.  I know it's never ideal not have a TV work. Have you tried contacting Insignia? They are going to best people to try to help trouble shoot your issue? I will provide a link below. 

 

Insignia

 

If you do require further assistance please click blue button on bottom right corner, provide the following:

 

  • Full name
  • Email
  • Phone number

Thanks

Jakoma|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support
New Member
Posts: 4
Registered: ‎07-10-2022

Re: Insignia 55 smart stays black when powered on then

I have not contacted insignia it's Sunday here I will tomorrow , I have replaced both boards and same - but now I broke power switch I have one coming
New Member
Posts: 4
Registered: ‎07-10-2022

Re: Insignia 55 smart stays black when powered on then

Also no blue button ?
Social Media Specialist
Posts: 244
Registered: ‎11-08-2021

Re: Insignia 55 smart stays black when powered on then

Kinger95, 

 

I meant the bottom right corner of my message, Where it says private message.  Insignia will be the best team to contact. for trouble shooting. 

 

My assistance will be verifying if television is under warranty or if you purchased Geek Squad protection plan. If neither are valid, I still can set up appointment to have Geek Squad look at your TV for repair at your expense. 

 

Thanks, 

Jakoma|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support
New Member
Posts: 4
Registered: ‎07-10-2022

Re: Insignia 55 smart stays black when powered on then

Lol. No private message button. And no warranty