05-12-2021 07:12 PM
I hope this post finds you well. Can someone help me with these two issues please?
#1: Where would I find a firmware update for the 55 " Insignia TV Model#: NS-55D510NA17?
I need the most recent firmware update because I've never updated my TV since I bought it in 2017.
(Its NOT on the Insignia' Product website, believe me, I've looked. It says "Discontinued" and there are no more links except manuals.
#2: MyTV now has a "Blue Tint" on the screen and I tried to "Power Cycle" the TV, but it doesn't work...
Can someone please help me with both issues? I would greatly appreciate your time in this matter. Thank You
05-14-2021 09:12 AM
Welcome to our community, Jerry.
Generally speaking, your TV firmware should install automatically when and if a new update becomes available.
With that being said, and with the second issue regarding the blue tint to your TV screen, I recommend contacting Insignia Support at (877) 467-4289 for assistance troubleshooting your TV.
I hope this helps. Thank you for writing to us.