12-28-2021 11:18 AM
good afternoon, my brothers & i purchased an insignia brand 55 in roku tv back on 6/1/19 for our father for fathers day. Recently it has run into a major issue. It wont turn on. We have tried the main troubleshooting techniques involving unplugging, holding power button, then turning on but it doesnt seem to work. The best we got was resetting the remote. The screen blinked on for a second & then turned black again. Any ideas to something we can try to get it working?
12-28-2021 11:23 AM
forgot to add the model # in the riginal post: NS-55DF710NA19
12-30-2021 12:19 PM
Welcome to our community, justintime56.
It sounds like you've been thorough in your troubleshooting attempts.
At this point, I recommend contacting Insignia Support at (877) 467-4289 for assistance troubleshooting your TV in real time.
I hope this helps. Thank you for writing to us.
|John|Social Media Specialist | Best Buy® Corporate|
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