Televisions & Home Theater Accessories

[choemeke]

Insignia™ - 55" Class LED 4K UHD Smart Fire TV EditionTV - purchased Jan 2021

Twice this weekend I had to do a "Hard" reboot of my tv to get to Home screen showing apps.  Twice when we turned on tv it was a blank screen (No Apps or graphics at all). 

verified power/wifi all functioning as expected

1 - turned off TV

2 - unplugged and counted to 10

3 - retried and worked.

Surely this is not expected behavior and I should not need to do this multiple times in same day to simply watch TV.  Purchased in January and no problems prior to this.  Please advise

[Andy-BBY Social Media Specialist]

Hello, choemeke,

Welcome to our community forums.

You’ve done everything possible to troubleshoot the issues. I would recommend you contact Insignia for further assistance at (877) 467-4289.

All the best!