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Posts: 2
Registered: ‎12-04-2019

Insignia 55” Amazon Fire Edition

I just got my tv and when I am using AT&T TV app the sound is vastly different between shows/movies and commercials. Some channels are also different. I know there is usually some type of sound leveling setting, but I can’t find one.
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Registered: ‎09-29-2008

Re: Insignia 55” Amazon Fire Edition

Cfv11,

 

Welcome to our community. 

 

I'll be happy to look into this for you if you will please reply with your TV model number.

 

I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎12-04-2019

Re: Insignia 55” Amazon Fire Edition

NS-55DF710NA19
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Posts: 18,077
Topics: 2,978
Kudos: 648
Solutions: 489
Registered: ‎09-29-2008

Re: Insignia 55” Amazon Fire Edition

Cfv11,

 

Thank you for sharing the requested information.

 

For this issue, I would recommend contacting Insignia Support at (877) 467-4289 for assistance with troubleshooting in real time.

 

I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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