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Registered: ‎12-18-2019

Insignia 50 4K Roku TV, very visible scanlines on all modes

So the Insignia TV I bought from best buy about two years ago is starting to show very visible scanlines in all modes and apps. The TV never been dropped before, but my cat may sometimes hit the screen when jumping on the tv stand. Is it getting old? Can we get someone to repair it?

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Registered: ‎12-23-2016

Re: Insignia 50 4K Roku TV, very visible scanlines on all modes

Hello, HathorMuhammad,

 

Thanks for joining our community. I have some naughty cats as well, so I feel for you.

 

We do offer repairs on televisions through Geek Squad, though if the panel needs to be replaced it may not be cost effective. Please give us a call at (800) GEEKSQUAD or (800) 433-5778. We'll go over the details on the television and what a repair may entail. Based on that, you can decide if a repair is something that makes sense for you.

 

Sincerely, 

Kyle R|Social Media Specialist | Best Buy® Corporate
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