01-07-2019 07:53 PM
03-12-2019 03:36 PM
Hi there Lunab and LynnCapell,
Thank you both for reaching out about your Insignia Fire TVs! I know after a long day, it's great to be able to kick back and catch up on some shows. Not being able to locate your channels would certainly be a hindrance! Assuming you've ensured you've selected the appropriate inputs you're each using, and it sounds like you've attempted the Channel Scan (Settings>Live TV>Channel Scan), we would encourage you to contact Insignia for further assistance at (877) 467-4289.
|Tasha|Social Media Specialist | Best Buy® Corporate|
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