Add Product

Search Results:

Reply
New Member
Posts: 3
Registered: ‎12-08-2018

Insignia 40" 1080 turns overscan on automatically

Insignia 40" 1080 tv is hooked up to Xbox one S. Every time I turn the TV on the overscan is on. How do I prevent this? Thanks for any help
Posts: 1,533
Topics: 26
Kudos: 249
Blog Posts: 15
Solutions: 63
Registered: ‎08-08-2017

Re: Insignia 40" 1080 turns overscan on automatically

Hello wehyrkas,

 

Welcome to our forums, and thank you for reaching out to us.  If you will please share the model number of your Insignia TV, I will do my best to help.

 

Thanks,

Sam|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 3
Registered: ‎12-08-2018

Re: Insignia 40" 1080 turns overscan on automatically

Model number is NS-40D510NA19
New Member
Posts: 3
Registered: ‎12-08-2018

Re: Insignia 40" 1080 turns overscan on automatically

I turn off overscan so I can see the whole picture but when I turn the TV off and then on again the overscan is on
Posts: 1,533
Topics: 26
Kudos: 249
Blog Posts: 15
Solutions: 63
Registered: ‎08-08-2017

Re: Insignia 40" 1080 turns overscan on automatically

Hello wehyrkas,

 

Thank you for sharing the requested information.  I'd recommend performing a power cycle on your TV by unplugging it from the power source for a few minutes, and then plugging it back in.  You can also try performing a factory reset using the on-screen settings menu.  If you still notice the overscan feature turns back on with each power cycle, please contact Insignia Support at (877) 467-4289 to help troubleshoot these issues in real time.

 

Best wishes,

Sam|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!