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Posts: 2
Registered: ‎05-05-2019

Insignia 39' Fire TV Problem

Back in July I purchased the Insignia 39' Fire TV and have had no problems thus far. In the past week I have had the critically low storage pop up happen every five minutes or so making me unable to watch tv. I deleted basically all of my apps and this didn't go away so I did a factory reset tonight. When resetting I was stuck on the language screen and my remote wouldn't work at all and it wouldn't even turn off the tv, while the tv continued to make a beeping sound. Is there any way I can fix this issue?

Posts: 7,180
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Registered: ‎12-23-2016

Re: Insignia 39' Fire TV Problem

Hi, haileym10,


Welcome back tot he forums. I'm sorry about the issues you're having with that television.


Doing that reset was a good first step in trying to get this to work, so thanks for giving that a try. Please give our Insignia support line a call at (877) 467-4289 so we can see if we can help troubleshoot this for you.



Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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