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Posts: 1
Registered: ‎08-07-2020

Insignia 24" Fire TV Edition Weird Light on Top of Screen

So we just bought the fire tv, and there appears to be a thin white light on top of the screen. It doesn't block anything, but is it normal? I do have a picture I could send if needed. What do I do to fix it if this isn't normal? A 2 year warranty was purchased, but I sure would hate to have to drive back if I don't need to.
Posts: 93
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Registered: ‎11-29-2016

Re: Insignia 24" Fire TV Edition Weird Light on Top of Screen

Hello, ktjane94,

 

Thanks for checking in with us here on the Forums. The light you have described is quite unusual. Send over the model number of your TV so I can look into this further with you. Also, is the light covering the entire screen or on a particular spot?

 

 

Andy|Social Media Specialist | Best Buy® Corporate
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