03-07-2021 02:19 PM
Please help! I've had out of sync issues with this TV. I thought it was my soundbar so the Vizio I have is my replacement. I've tried all of the audio outputs and am currently using the HDMI output to be able to use my TV remote to control the volume with my TV remote. I've tried clearing the cache, removing unused apps, and a factory reset. I experience out of sync issues in Amazon Video, Hulu, Youtube, and Netflix. I'd appreciate any help
03-08-2021 08:54 AM
Hello there, mtadh,
Welcome to our community!
Audio being out of sync can be annoying. Try the steps below and if not resolved, connect with Insignia for support at (877) 467-4289.
All the best!
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03-09-2021 08:08 AM
03-09-2021 08:21 AM
I appreciate the update.
Take care!
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03-15-2021 08:26 AM
I contacted Insignia support. Since I was out of warranty, they suggested that I contact a repair center. I decided to get rid of my Insignia and buy a different brand.