05-10-2019 03:10 PM
I recently bought a new Insignia Fire TV (NS-55DF710NA19) but can not get the sound to work through HMDI-ARC function to the Vizio Sound Bar. Have also tried using an optical cable with no success.
All other functions of the TV and Soundbar are working
05-14-2019 02:43 PM
Hi there, ITFC1978,
Thank you for connecting with us regarding your Insignia Fire TV and Vizio soundbar trouble. Using HDMI ARC can be incredibly convenient, so I'm excited you're looking to use this option. Have you checked the audio settings on your TV? It seems odd that the HDMI ARC wouldn't work, as well as the optical.