12-01-2019 05:44 PM
12-08-2019 10:30 AM
Thanks very much for reaching out, and congratulations on your new television.
The first thing we'll need to know in order to troubleshoot this is how you're connecting the television. Is this plugged directly into the coaxial cable, or do you have a cable box? If you have a box, what kind of cable are you using to connect the box to your television?