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Registered: ‎12-01-2019

I just bought a 58 led tv 4K ultra had on Black Friday, and can’t get it to show full screen

I just bought a insignia 58 led tv 4K ultra hd(NS-58DF620NA20)and can’t get it to view my cable channels on full screen, what should I do? Thankyou Kindly
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Registered: ‎12-23-2016

Re: I just bought a 58 led tv 4K ultra had on Black Friday, and can’t get it to show full screen

Hi, Josebeniquez18,

 

Thanks very much for reaching out, and congratulations on your new television.

 

The first thing we'll need to know in order to troubleshoot this is how you're connecting the television. Is this plugged directly into the coaxial cable, or do you have a cable box? If you have a box, what kind of cable are you using to connect the box to your television?

 

Sincerely, 

Kyle R|Social Media Specialist | Best Buy® Corporate
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