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Hi ryan987! Thanks for stopping by our forum. That's a great question, I believe resetting the device might help, if you're concerned about losing your data, you may try updating the firmware on the TV if that's an option. I'm not able to view the post to see what troubleshoot options you've tried, however you can also try deleting the app and reinstalling it.
Hopefully that helps.
 | Kadian|Social Media Specialist | Best Buy® Corporate As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support | | |
Awesome! I'm happy to hear that it worked for you. Thanks for leaving that update.
| Kadian|Social Media Specialist | Best Buy® Corporate As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support | | |
John-BBY
Social Media Specialist
Posts: 18,491
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09-29-2008
