08-21-2018 07:50 AM
Just purchased Insignia 720P 32" tv a few days ago. Got everything connected (including sound bar) and working fine. Up until last night, both picture and sound worked fine. When I turned on TV this morning, I have picture but no sound. All is still hooked up properly and nothing muted. I checked settings and all audio OK. I am using only free tv antenna, so I am not hooked up to cable box. I have tried several antenna stations and other channels, and still no sound. Can anyone help me? Thanks!
08-25-2018 01:48 PM
Hello, bal, and welcome to the forum.
Congratulations on the purchase of your new TV! Since it sounds like you just purchased this new TV a few days ago, you may still qualify for an exchange under our Return & Exchange Promise. If you'd like to try some simple troubleshooting steps first, though, I'd be happy to help. Please reply with your TV's model number so I can try to assist.
Thank you for writing to us.