Televisions & Home Theater Accessories

[jeffhill1994]

I'm searching for the latest firmware for the NS-65DF710NA21 which I can download and install on the TV, using USB. I am not able to get the TV to get past the "searching for remote" screen, so I'm hopeful that a firmware update using the USB port will resolve this issue.  The TV isn't looking for a remote.  Insignia Case ID {removed per forum guidelines}

[Duncan-BBY Social Media Specialist]

Hi there, Jeffhill1994, 

Thank you for reaching out to us here via our forums page! I'd love to know if you were able to get this firmware update sorted out on your TV. Please feel free to let me know if you're in need of further assistance. 

Thank you again!

[jeffhill1994]

Thanks for the response. I have not located the Firmware at this point. Any help would be appreciated.
Jeff

[Duncan-BBY Social Media Specialist]

Of course! I believe your best first step will be to reach out to Insignia's support line here at 1-877-467-4289 to see if they can help you find the proper update or information that you may need. 

Additionally, I've attached a link to their Product Support page that should give you other options to possibly troubleshoot the issue. Please let me know if this helps get you pointed in the right direction.

Insignia Product Support: https://www.insigniaproducts.com/support&CMP=ocss