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Posts: 2
Registered: ‎07-18-2021

Firmware Update for Insignia NS-65DF710NA21

[ Edited ]

I'm searching for the latest firmware for the NS-65DF710NA21 which I can download and install on the TV, using USB. I am not able to get the TV to get past the "searching for remote" screen, so I'm hopeful that a firmware update using the USB port will resolve this issue.  The TV isn't looking for a remote.  Insignia Case ID {removed per forum guidelines}

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Registered: ‎01-17-2020

Re: Firmware Update for Insignia NS-65DF710NA21

[ Edited ]

Hi there, Jeffhill1994, 

 

Thank you for reaching out to us here via our forums page! I'd love to know if you were able to get this firmware update sorted out on your TV. Please feel free to let me know if you're in need of further assistance. 

 

Thank you again!

Duncan|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎07-18-2021

Re: Firmware Update for Insignia NS-65DF710NA21

Thanks for the response. I have not located the Firmware at this point. Any help would be appreciated.
Jeff
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Kudos: 2
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Registered: ‎01-17-2020

Re: Firmware Update for Insignia NS-65DF710NA21

[ Edited ]

Of course! I believe your best first step will be to reach out to Insignia's support line here at 1-877-467-4289 to see if they can help you find the proper update or information that you may need. 

 

Additionally, I've attached a link to their Product Support page that should give you other options to possibly troubleshoot the issue. Please let me know if this helps get you pointed in the right direction.

 

Insignia Product Support: https://www.insigniaproducts.com/support&CMP=ocss

 

 

 

Duncan|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!