11-23-2021 06:41 PM
TV model NS24ER310NA17. is about 15 feet from router. was connected just fine about a week ago and suddenly stoped connecting. when I would go to Hulu or any other spot the intro screens were fine but actual content was all digitized and unrecogniziable. I hit the reset key and signed back in but tv will not connect to internet now. it does show my internet but will not connect. error code 014.
11-24-2021 10:13 AM
Welcome to our Community Forums.
It appears you’ve encountered a common connectivity issue. Please perform a power cycle for both the router and the TV. If this does not resolve, reach out to Insignia at (877) 467-4289 for further troubleshooting and support of your Roku TV.
All the best!