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Posts: 1
Registered: ‎11-23-2021

Error Code 014 tv will not connect to internet

TV model NS24ER310NA17. is about 15 feet from router. was connected just fine about a week ago and suddenly stoped connecting. when I would go to Hulu or any other spot  the intro screens were fine but actual content was all digitized and unrecogniziable. I hit the reset key and signed back in but tv will not connect to internet now. it does show my internet but will not connect. error code 014. 

Posts: 99
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Kudos: 8
Solutions: 3
Registered: ‎11-29-2016

Re: Error Code 014 tv will not connect to internet

Hello, saginawtim.


Welcome to our Community Forums.


It appears you’ve encountered a common connectivity issue. Please perform a power cycle for both the router and the TV. If this does not resolve, reach out to Insignia at (877) 467-4289 for further troubleshooting and support of your Roku TV.


All the best!

Andy|Social Media Specialist | Best Buy® Corporate
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